Reference

Open your privacy choices

Before you open your account, novibet sets out how sign-up data, casino activity such as Roulette or Spribe Aviator, sportsbook records and India payment details are handled.

UPI data contextPaytm recordsPhonePe recordsCookie choices

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Explore our India privacy posture

novibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create an account, verify access, use the wallet, contact support, or make choices in the lobby. We use account data to run the service, process UPI, Paytm and PhonePe activity, check withdrawals, protect your login, respond to

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requests and meet legal duties that apply where access is permitted. We do not sell your account records. Some checks depend on your state, payment route, device settings and local law. Where local law gives you rights to see, correct, restrict or delete data, we explain
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how to ask and what may need to stay for fraud checks, tax, dispute handling or security records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Check privacy contact routes

Privacy requests work faster when they arrive with the account details we need to match you safely.

Email privacy desk Write to our privacy email with your registered mobile number or email address, the data request you want, and any screenshot that helps us find the account event without asking you for extra details.

In-account chat Start chat from your account menu and ask for the privacy queue. Our agent checks your account access, records the request, and tells you which team will respond and when.

Account centre request Use the account centre when you want to update name, address, device, or cookie choices. We show the fields we can change directly and the records that require manual checking.

ACCOUNT CONTROLS

Browse account data controls

We handle privacy as part of everyday account operation, not as a separate formality. That means login checks, payment verification, cookie choices, game activity records and support conversations…

Data we collect

We collect account details, login signals, payment references, game activity and support messages when they are needed to run your…

Cookie choices

Cookies help keep you signed in, remember device settings and measure whether privacy prompts display correctly.

Account security

We use access checks, device signals and restricted staff permissions to reduce account misuse.

Retention periods

Some records are kept only while your account is active, while payment, dispute, fraud prevention and legal records may stay…

Payment privacy

UPI, Paytm and PhonePe records are used to match deposits, verify withdrawals and resolve failed transfers.

Change requests

You can ask to correct contact details, update preferences, receive a copy of certain records or delete data where allowed.

See privacy questions answered

These answers focus on the Privacy Policy and the choices you can make after opening an account. They explain what data is collected, why some records are kept, how payment details are treated and how to contact us. If your question involves access in India, remember that eligibility depends on local law and the service is available only where local law permits.

We collect data you provide during account creation, identity checks, wallet use and support contact. This can include name, contact details, device signals, login records, payment references and activity needed to operate the account.

Payment records help us match deposits, verify withdrawals, trace failed transfers and answer disputes. We use them with account and security checks, and we keep them only as long as needed for lawful purposes.

Yes, you can contact us through the privacy email or account chat to request a copy of eligible records. We will confirm your identity first, then explain the format and timing for delivery.

You can ask us to correct inaccurate contact, profile or preference details. Some fields may require document checks or payment verification before change, especially where the data is tied to withdrawals or security records.

Cookies support sign-in, device recognition, preference storage and security prompts. You can manage many cookies through your browser, but essential cookies may remain where they are needed to keep account access safe.

You can request deletion where local law allows it. Some records may need to remain for payment disputes, fraud prevention, tax, legal duties or account security, and we will explain that reason clearly.

Use the privacy email or in-account chat and include the request type, registered contact detail and relevant dates. Avoid sending full payment credentials; we only need enough context to locate the account record.

Open your privacy choices

Check privacy contact routes

Browse account data controls

Data we collect

Cookie choices

Account security

Retention periods

Payment privacy

Change requests

See privacy questions answered

01 What personal data do we collect?

02 Why do we keep UPI, Paytm and PhonePe records?

03 Can you ask for a copy of your data?

04 Can you correct account details?

05 How do cookies affect privacy?

06 When can data be deleted?

07 Who should you contact about privacy?

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